Frequently Asked Questions
-
AustrianTimberBowl specializes in handcrafted wooden bowls and design objects made from locally sourced wood. Each piece is crafted in Austria and is one-of-a-kind, with its own unique grain and history.
-
Many bowls are suitable for use with dry or non-greasy foods. Each bowl is handled and inspected with care. Please follow the care instructions.
-
The product range includes wooden bowls, decorative bowls, designer and home decor items made of wood, as well as one-of-a-kind pieces, small-batch items, and custom-made products.
-
You can reach us at any time via our contact page or by email. We do our best to respond within one business day.
-
Wooden bowls are incredibly versatile—whether for serving, storing items, or as everyday companions. Decorative bowls are more about form, style, and ambiance, adding natural touches to your living space.
-
Collaborative, honest, and straightforward. We’re here to guide you through the process, contribute ideas, and keep things moving forward.
-
Item deDesign home decor items are handcrafted wooden objects without a primary utilitarian function. They serve as decorative elements for living and workspaces.
-
Many products are truly one-of-a-kind. Even in series, each piece remains unique, since wood is a natural material and every grain is one-of-a-kind.
-
You're welcome. Whether it's a custom-made piece, a special gift, or a project idea—custom pieces are created through direct collaboration and with a keen sense of materials and form.
Please use the contact form and describe your project in as much detail as possible.
-
Custom-made products are ideal for individuals looking for something unique, as well as for businesses, interior designers, or projects with high standards for materials and design.
-
For B2B customers, we offer partnerships, project-based work, and production runs. Please select “B2B” on the contact form.
-
Absolutely. A handcrafted wooden bowl or a design piece is a meaningful, long-lasting gift—timeless, high-quality, and personal.
-
Let the shape, wood type, and intended use inspire you. If you're unsure, I'd be happy to help you choose in person.
-
Yes. I’d be happy to put together harmonious combinations or sets—tailored to the type of wood, shape, and intended use.
-
Do not wash wooden bowls in the dishwasher. Wipe them down with a damp cloth; do not soak them. If desired, lightly rub in some linseed oil or walnut oil. Care instructions are provided with the product.
-
Orders are shipped from Austria. Delivery times and shipping costs are clearly listed in the store. All shipments include tracking.
-
The statutory right of withdrawal for consumers applies. For details, please see our Return and Cancellation Policy.